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Frequently Asked Questions

Quick answers to common questions

What is TherapyExams?
TherapyExams is a comprehensive exam preparation platform designed specifically for therapy licensing exams including NPTE-PT, NPTE-PTA, OTR, and COTA. We provide flashcards, mnemonics, practice tests, study guides, and progress tracking to help you pass your exam on the first try.
What exams does TherapyExams support?
Currently, we offer comprehensive preparation for NPTE-PT (National Physical Therapy Examination for Physical Therapists). NPTE-PTA, OTR, and COTA exam prep materials are launching in mid 2026. You can sign up to be notified when these become available.
How does the free trial work?
We offer a 7-day free trial with full access to all Premium features. No credit card is required to start. You can explore all flashcards, mnemonics, practice tests, and study guides during your trial period. Cancel anytime before the trial ends if it's not the right fit for you.
What's included in the Premium subscription?
Premium includes: 5,000+ flashcards with spaced repetition, 500+ mnemonics, unlimited practice tests, complete exam study guide, SMART goals tracking, performance analytics, progress monitoring, and multi-device sync across web, iOS, and Android.
Can I use TherapyExams on multiple devices?
Yes! Your account syncs automatically across all devices. You can study on your laptop at home, use the mobile app on the go, and pick up right where you left off. Available on web browsers, iOS, and Android.
How do I cancel my subscription?
You can cancel your subscription anytime from your account settings. Go to Settings → Subscription → Cancel Subscription. There are no cancellation fees, and you'll retain access until the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards. All payments are processed securely through Stripe, and we never store your card information on our servers.
I'm having trouble logging in. What should I do?
First, try resetting your password using the "Forgot Password" link on the login page. If you're still having issues, clear your browser cache and cookies, or try a different browser. If the problem persists, contact our support team via WhatsApp or email for immediate assistance.
How often is the content updated?
We continuously update our content to align with the latest exam blueprints and clinical practice guidelines. Our team of PT professionals reviews and updates materials quarterly, and major updates are released as exam formats change.
Do you offer student discounts?
Yes! We offer special pricing for students. We also have a Pilot Student Cohort program where 50 students can get 6 months of Premium access absolutely free. Check our Pilot Program page or contact us for more information about student pricing.
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